You may return any unworn and unused merchandise within [5 days] of purchase for a full refund or exchange.
Returns must be in the original packaging and accompanied by the original receipt or order confirmation. Merchandise must be in the same condition as when it was received.
Refunds will be issued in the original form of payment. Please allow 5-10 business days for the refund to be processed.
If you would like to exchange an item, please contact: firstname.lastname@example.org to arrange the exchange.
Damaged or defective items:
If you receive a damaged or defective item, please contact [insert contact information, e.g. customer service] within [insert time frame, e.g. 5 days] of receiving the item. We will arrange for a replacement or refund at no additional cost to you.
You will be responsible for the cost of returning the item to Alsa Luxury, unless the item was damaged or defective.