Returns:

You may return any unworn and unused merchandise within [5 days] of purchase for a full refund or exchange.

Conditions:

Returns must be in the original packaging and accompanied by the original receipt or order confirmation. Merchandise must be in the same condition as when it was received.

Refunds:

Refunds will be issued in the original form of payment. Please allow 5-10 business days for the refund to be processed.

Exchanges

If you would like to exchange an item, please contact: hello@alsaluxury.com to arrange the exchange.

Damaged or defective items:

If you receive a damaged or defective item, please contact [insert contact information, e.g. customer service] within [insert time frame, e.g. 5 days] of receiving the item. We will arrange for a replacement or refund at no additional cost to you.

Shipping costs:

You will be responsible for the cost of returning the item to Alsa Luxury, unless the item was damaged or defective.